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HTC Depot Returns

60 day 100% Money Back Guarantee

Shop with the comfort of knowing that your order is backed by a 60 day 100% Money Back Guarantee.

If you are not satisfied with an accessory product sold by HTC Depot for any reason, you may return it for a full refund (minus the original shipping costs) if returned within 60 days of delivery. There is no re-stocking fee.

For apparel (which includes hats and pins) we have a 30-day return policy providing always that the article is unworn.

To start your return, simply contact our Customer Care team via email or call us at (888) 491-7791 weekdays between 8am - 5.30pm ET.

Misshipped or Defective Products

If your product is defective at the time of delivery, or you received the wrong item, please email or call (888) 491-7791 with details. We will email or mail you a free UPS Return Label to use for returning the merchandise and send you out a replacement product at no cost.

Outside of the 60 day return window

If your product becomes defective after the 60 day return policy, please email or call (888) 491-7791 for warranty details. Each manufacturer offers different warranty periods (ranging from six months to lifetime) and procedures. You will be responsible for all shipping charges on warranty replacements.

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